Support
We always strive to provide the best service and support!
In order for us to assist you in the best possible way, please have your order number and date of manufacture to hand before contacting our support team. This can be found on the unit’s model plate or the lower right corner of the wiring diagram.
Further down on this page you will find contact details for our service and support departments. Do not hesitate to call us – or send an email via the form.
Common links
Control system support
You will find answers to most questions on the page Control system functions. There you will find comprehensive information on instructions, troubleshooting and communication.
To help you in the best possible way, please have your order number and manufacturing date ready before contacting our support team.
You can find this on the unit’s nameplate or in the lower right corner of the wiring diagram.
Regular opening hours
Monday–Friday 08:00–16:30
Closed for lunch 12:00–13:00
